The environment your organisation creates—both for staff and clients—drives its success. This environment can be shaped intentionally or allowed to develop by default. Often, it is influenced by unspoken rules and shaped by those in positions of power.

Why It Matters

• A well-supported, happy, and engaged workforce drives higher productivity and overall success
• Organisations that prioritise accessibility and inclusion see tangible business benefits

 My mission is to help you fine-tune your organisational environment to maximise access and inclusion for both staff and those who use your products and services.

What Is the Hallmark of Inclusion?

The Hallmark of Inclusion is a framework designed to help organisations meaningfully fulfill their commitment to fostering safe, accessible, diverse, and supportive environments. It focuses on how people experience the organisation, and co-creates a plan that will have meaningful, positive outcomes. This process involves:

•  Unpacking what safe, accessible, diverse and supportive mean in the context of  your organisation and stakeholders
• Acknowledging that experiences of safety, accessibility, and inclusion vary widely depending on dynamics of power and privilege within the organisation
• Building a shared vision across the organisation
• Engaging in a participative, iterative process that evolves over time
• Co-creating priority areas for action, with clear actions and desired outcomes
• Support with putting plans into action, as needed
• Check and challenge

Key Principles

1. Long-Term Commitment: this is not a task to "complete" but a strategic and ongoing priority woven into your organisation's strategy and operational  plans.
2. Accountability: Success requires honest reflection, adaptability, and a willingness to address potentially uncomfortable truths.