The environment your organisation creates for staff and clients drives your organisation. Environments can be consciously created or develop by default. They are often encoded by unspoken rules, influenced by those in positions of power.
We know that:
- A well supported, happy and engaged workforce leads to higher productivity and business success.
- Organisations that make their services accessible and inclusive reap the business benefit
I focus on the environment created by organisations while acknowledging the vital contribution people make to that environment. Helping you tune your environment to maximise access and inclusion for staff and those who use your products and services is my business.
What is an inclusive environment?
Every person will experience their environment from their unique perspective, but great environments have these things in common:
- Staff and volunteers from all backgrounds feel safe, included and supported
- Customers, patients or service users have the best possible experience
- They are high performing and effective
I have developed a framework to measure how
safe, accessible, diverse
and
supportive the current environment feels to people in your organisation. Together we will develop and deliver a plan to move towards a goal of an environment where everyone feels safe and included, and able to give their best - the Hallmark of Inclusion!